Clients

« Choosing Be HEART to support our opening project was one of the keys to our rapid success and our remarkable positioning in the Paris Golden Triangle market.

Marie listened to the owners, the management and the teams, understood our expectations and our search for a unique positioning, and brought the teams together around a project we wanted to share.

She supported the teams in creating and implementing the Grand Powers "touchpoints": unique, human and sincere service signatures that shape the soul of our hotel. »

« We needed Be HEART's expertise to set up a private house offering excellent service in the heart of Paris, an unprecedented concept that required a detailed analysis of the stakes as well as a precise feasibility study and plan for carrying out the project.

Be HEART found the right people to work in the house, the right suppliers and partners, and helped make Maison Montespan an exceptional place with an ultra-luxury positioning in a highly competitive environment. I recommend Be HEART for any similar assignment! »

« Be HEART gave us the keys to choose and write our values together, rally all our teams around them and make them easier to pass on.

We also needed Be HEART's expertise to better manage our guest profiles, to gain a sharper knowledge of our clientele.

We commend the professionalism and efficiency of this support. »

« Marie's attention to detail and her skill in managing teams greatly contributed to the successful opening of our hotel, The Peninsula Paris! Not to mention that, while she was with us, our hotel received the most prestigious distinction of all: Palace status. »